Explore all case studies

Request to quote - Automotive

How IMS Gear cut quote time by 99% with Synera

IMS Gear's engineers, working with Synera, put into production a team of agents that turns a customer request for quotation into a finished quote in 10 minutes, down from multiple weeks.

10 min

Time to quote, down from multiple weeks

100+

Quotes processed in production

2 → 1

Engineers per RFQ, at the same volume

62%

More RFQs

Automotive suppliers now handle 62% more RFQs than two decades ago, absorbed through longer hours rather than added capacity (CAR Group, 2025).

The Challenge

Weeks to quote, deals lost

IMS Gear's quote ran through three departments by hand, taking weeks the market no longer allows.

The Solution

Standardized quoting in 10 minutes with specialist AI agents

A team of specialist AI agents, built by IMS Gear's own engineers on Synera, standardized the process and returns a quote in 10 minutes.

More about this workflow

“At the beginning, I needed two of my engineers doing the RFQs, but today it can be done by one. Doing the same amount of quotations, and then going even faster.”

Dr. Jens Fechler

Head of R&D, IMS Gear

IMS Gear

Gold
Silver

IMS Gear ist ein weltweit führender Hersteller von Zahnrad- und Getriebetechnik für automobile und industrielle Anwendungen. Das Unternehmen entwickelt maßgeschneiderte Lösungen für Branchen wie Industrie, Medizintechnik und E-Mobilität. Von der Entwicklung über die Fertigung bis hin zur Logistik liefert IMS Gear hochwertige Komponenten und komplette Getriebesysteme für global agierende Kunden. Mit einem starken Fokus auf Innovation und technologische Exzellenz setzt IMS Gear kontinuierlich neue Standards und unterstützt seine Partner dabei, Fortschritt in verschiedensten Industrien voranzutreiben.

See the full story in action